Industrial Repair Shops -- Improve Customer Service With Smart Equipment Choices
submitted: Nov 18th 2008 |
by: charmen |
Total views: 3 |
Word Count: 605 |
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Industrial repair garages have the unique challenge of dealing with emergency vehicles and businesses that lose thousands of dollars and can even put lives at risk the longer they are down. Because of the size of these companies and the extensive use of the vehicles, these customers can provide you with a continuous stream of income, but they need fast and efficient service.
You need the right equipment including a truck lift or bus lift available and ready to go in order complete the work at hand and keep the mechanics happy. In the end, everyone gets what he or she needs and is happy.
Truck Lift And Bus Lift Equipment
Industrial garage owners often seek out the latest models with all of the bells and whistles when they need a bus lift or truck lift. These look sleek and state of the art in terms of a truck lift, but they aren't necessarily the best choice. A new style of bus lift hasn't been around long enough to show what their accident rate is.
You will also want to keep in mind that these systems have additional computer equipment and parts that will all need maintenance and replacement. This can cost you a significant amount of money in additional repairs and down time. These costs will skyrocket if you start to lose customers because of it. It may be far more profitable to forgo the models with the latest gadgets and stay with standard styles from brands with a good reputation.
Industrial Brake Lathes
Heavy-duty equipment is heavy to begin with and with the large loads they often carry, their brakes wear out frequently. Using brake lathes will help your customers save time and money. A good idea is to have a pair of on-vehicle brake lathes in addition to a set of bench varieties so that your mechanics can work on different vehicles.
Having more than one will streamline the work making the entire job go much quicker. To increase the speed and precision of the job further, consider buying models with a point alignment system or computer guided set up.
Tire Machines
Tire changing machines are an important item for many industrial repair shops. Your business can't afford to have them brake down repeatedly or for a long length of time. Depending on the size of the garage, it would be wise to have a pair or more of these machines available on a regular basis.
With this many in use on a regular basis, repairing them can become a large strain on your profits. Make sure they are used properly, maintained, and always buy a good quality machine. You may also discover that a large portion of tire repair equipment is manufactured by small Italian businesses. This makes parts almost impossible to find.
To help combat this problem, have parts like duckheads that frequently wear out in the shop so they can be replaced quickly. You might also want to find a tire changer parts distributor that can send or manufacture the parts you will need in the future.
Equipment such as a bus lift or truck lift tire machines and brake lathes can make a big difference on the amount of time needed to complete a repair. This increases the level of customer satisfaction and directly strengthens profits. Purchasing the right equipment can further increase your profits by cutting down on the amount of downtime due to break downs and make the work go faster so you can process more customers each day.
About the Author
Christine O'Kelly writes the leading truck lift provider, SVI International. They create custom automotive lifts and offer a wide selection of parts. Their product line includes a bus lift and car lift for professional and amateur mechanics.
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